Privacy Policy

1. Introduction

Welcome to Makan Project Management & Development (“Makan,” “we,” “us,” or “our”). We are a premier project management and development consultancy based in Amman, Jordan, specializing in the Architecture, Engineering, and Construction (AEC) sector. This Privacy Policy outlines our commitment to protecting the privacy of our clients, partners, website visitors, and any individual whose personal data we may collect and process.

This document describes our policies and procedures regarding the collection, use, disclosure, and protection of your personal information when you visit our website (www.makanpmd.com), subscribe to our newsletters, use our services, or otherwise interact with us. It also informs you of your privacy rights and how the law protects you.

We are dedicated to processing your personal data in compliance with the Jordanian Personal Data Protection Law No. 24 of 2023, the General Data Protection Regulation (GDPR) for individuals in the European Union, and other applicable international data protection standards. By using our website or services, you acknowledge that you have read and understood the terms of this Privacy Policy.

For any questions regarding this policy or our privacy practices, please contact us at [[email protected]](mailto:[email protected]).

2. Data We Collect

We collect personal data to provide and improve our services, communicate with you, and comply with our legal obligations. The types of personal data we may collect include:

 2.1. Personal Data You Provide to Us

Contact Information:-  Your full name, email address, phone number, postal address, and job title.

Business Information:- Your company name, industry, and other professional details when you inquire about our services.

Newsletter and Marketing Subscriptions:- Your email address and name when you subscribe to our newsletters or marketing communications.

Communications: Any information you provide when you contact us with inquiries, feedback, or for client support.

2.2. Data Collected Automatically

Usage Data: -We automatically collect information about your interaction with our website, such as your IP address, browser type, device information, pages visited, time and date of your visit, and time spent on each page. This data is collected through cookies and similar tracking technologies.

2.3. Data from Third Parties

We may receive personal data about you from third-party sources, such as public databases, social media platforms, and our business partners. This information helps us to update, expand, and analyze our records, identify new clients, and provide services that may be of interest to you.

 3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds, in accordance with Jordanian law and GDPR:

Consent:– We will process your personal data when you have provided your explicit, documented consent for a specific purpose, such as subscribing to our newsletter. You have the right to withdraw your consent at any time.

Contractual Necessity:- We process personal data to fulfill our contractual obligations to you, such as when you engage us for project management services.

Legal Obligation:- We may be required to process your personal data to comply with applicable laws, regulations, or court orders.

Legitimate Interests:- We may process your personal data for our legitimate business interests, such as improving our services, provided that your fundamental rights and freedoms are not overridden.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To Provide and Manage Our Services:- To deliver our project management and consulting services, manage client relationships, and fulfill our contractual commitments.

To Communicate with You:- To respond to your inquiries, provide you with information you have requested, and send you important updates about our services.

For Marketing and Promotions:- To send you newsletters, and other marketing communications that may be of interest to you, where you have consented to receive such information.

To Improve Our Website and Services:- To analyze usage trends, gather demographic information, and improve the functionality and user experience of our website.

For Legal and Compliance Purposes:- To comply with our legal and regulatory obligations, enforce our terms and conditions, and protect our rights and the rights of others.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your personal data in the following limited circumstances:

With Service Providers:- We may share your personal data with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and marketing services. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.

For Business Transfers:- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

For Legal Reasons:- We may disclose your personal data if required to do so by law or in response to a valid request from a public authority, such as a court or government agency.

To Protect Our Rights:- We may disclose your personal data to protect and defend our rights, property, or the safety of our clients and others.

6. International Data Transfers

As a firm with international clients and partners, we may transfer your personal data to countries outside of your country of residence, including to our offices and service providers located in other jurisdictions. We will ensure that any such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

7. Data Retention and Security

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.

 8. Your Data Protection Rights

Under Jordanian law and GDPR, you have the following rights regarding your personal data:

Right of Access:- You have the right to request a copy of the personal data we hold about you.

Right to Rectification:- You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure:- You have the right to request that we delete your personal data, under certain conditions.

Right to Restrict Processing:- You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability:- You have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.

Right to Object:- You have the right to object to our processing of your personal data, under certain conditions.

Right to Withdraw Consent:- If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [[email protected]].

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to collect information about how you use our site. For more detailed information about the cookies we use, please see our separate Cookie Policy.

 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Makan Project Management & Development

Email: [email protected]

Phone: +962 777702199

Address: [Samah Street 1, Amman 11732, Jordan]